FAQ: Meter support

We use the OneTouch UltraSmart, plus a couple of Ultras. There are two programs that support upload, at least for the OneTouch meters: HealthEngage Diabetes and The Body Journal. I tried both many times, especially after we got the UltraSmart. The Body Journal is a general medical program and it only downloads the glucose events from the meter. HealthEngage Diabetes downloads all events (if I recall) from the meter. But, for us, the reports didn't meet our needs.

I did try using the OneTouch software within a virtual PC on our Mac: it worked well, but again the reports weren't what we wanted - and there was so much white space I couldn't bring myself to use that much paper.

My wife now only uses the UltraSmart for glucose, with insulin events added when we are away from home. As for adding meter support, I'm not that smart, just a Dad trying to help my boy. I'd love to support meters, but it might not happen.